Life in halls

Residence Assistants

What is a Residence Assistant? 

NTU's Residence Assistant (RAs) help to create a sense of community for students living within our City, Clifton and Brackenhurst residences and are the welcoming face for students to speak to. 

RAs are second year, third year and postgraduate students who know the challenges associated with living with new people, in a new city and are well-placed to provide you with empathetic support and advice, working alongside the residence teams and out of hours' staff to provide peer to peer support.

Along with their experience of halls life, RA's are trained to deal with a number of situations, but can also signpost to variety of University services including Student Support Services for health and wellbeing issues or advice on managing your money, as well as the Student's Union for volunteering opportunities or to joining sports teams or societies.

“The best thing about being an RA is knowing where and how to signpost students who are struggling or may need help and do not know where to turn too. In my first year I witnessed a fair few students struggle to adapt to university life and even leave/ discontinue their studies and I wanted to help them, but didn’t know how to do this myself. Now having completed the RA training I have put this to use during the first term I feel that I have helped and it’s been really rewarding.” – Amy (College Drive)

Creating Community

RAs work alongside the NTUSU Halls Committees to help organise events and activities such as film or game nights, which offer a great way of getting to know other residents within your halls. Their role is to create a positive environment in which students can feel safe, happy and be part of the wider University community.

FAQs

 

How do I become an RA?
If would like to apply to be a Residence Assistant for the coming academic year, please take a look at the job descriptionPDF  icon and person specificationPDF icon .

We would ask that you email us your up to date CV and a short statement, detailing why you think you would be suitable for the role. Please provide examples of how your knowledge and experience meet the role requirements. Applications (or any questions related to the role) should be sent to warden.service@ntu.ac.uk.

RAs receive 50% off their rent in University accommodation. They also receive full training and support throughout the year, and get some great experience to add to their CV.

 

How many RAs does the University employ?
The University employ sixty RAs each year, which are split into teams of four and live at each NTU halls of residence. However, larger residences such as Byron and New Hall have teams of eight RAs due to the number of residents based there.

Each team consists of a Senior RA (SRA) and three standard RAs, with the SRA leading the team and managing the duty rota.

We also have a Head RA who oversees all SRA and standard RAs, working closely with the Accommodation team in managing and co-ordinating all aspects of the programme.

 

Where do RA’s live?
RAs assigned to the role will be required to live within one of our NTU halls of residence. Although we ask that applicants state their top three preference of halls, unfortunately there is no guarantee that we will be able to match these. When deciding where to place RAs, consideration is given to the qualities each individual will bring to the team, as well as hall availability.

Due to the nature of the role, RAs are required to live within first year flats, so that the new students can easily tap into the RA programme should they need to. Similarly, the RA bedrooms are evenly spread throughout the residence i.e. not all in the same flat/block.

Any returning students who have already secured a room at an NTU residence, but wishes to become an RA, will need to relocate to one of the designated RA rooms within the same or a different residence.

 

What are the RA Shift Pattern?
During normal office hours the Residence staff and University are there to support residents. During the hours of 6pm and 8am, the out of hours’ residence staff work alongside the RA’s to deal with any issues that may occur.

A typical RA shift consists of being based at the residence reception from 6pm to 7pm in order to provide a regular resource for all residents should they need assistance. Between 7pm and 8am the following morning, RA’s are required to be ‘on-call’ using the duty phone. RA’s will be required to respond to calls for assistance by the out of hours’ staff during these hours and will need to be physically present at the residence during the entirety of their shift.

With a team of four RA’s per residence, each RA will be on call one night a week (Monday, Tuesday Wednesday or Thursday) and one weekend in every four (Friday 6pm to Monday 8am).

 

What additional duties does an RA have?
As part of the role, each RA is required to work at the four main University Open Days throughout the year, which are held in October, November, February and July, typically 10am to 5pm.

Furthermore we ask that each RA volunteer a minimum of one night per term with the Street Pastors, which forms part of the Malt Cross Charity.

 

What Training will I receive?
RA’s receive a comprehensive four-day (Monday – Thursday) training programme in mid-late September, before the new students arrive and welcome week commences.

The training programme covers aspects such as first aid, student wellbeing in halls, mental health training, communication and listening skills, health promotion, enhancing the student experience and respect and consent as well as talks from the Student’s Union, Police and Fire Service.

All RA’s are invited to stay in one of our city residences during the training programme. This gives the RA’s a chance to meet their immediate team as well as teams from other residences.

“During the training I enjoyed getting to meet a lot of new people who are all taking on the same role.” – Felix (Gill Street North)

“I enjoyed the socialising with fellow RAs as it made you feel you had their support for the future.” – Harvey (Simpsons)

Halls Committees

Halls Committees help to form the basis of the social life in halls, and are nominated in the first few weeks of the autumn term. They represent the students in the residence, listening to what they want and planning fantastic and memorable activities and events.

The Halls Committee is coordinated by the Students Union, so acts as the students' voice in accommodation. Therefore, they also work closely with the University's Residence Assistants and hall staff, to ensure that all students have the best possible experience in halls, and that any issues are highlighted and addressed quickly.

If you're moving into one of our residences, and want to know more about how to get involved in your Hall Committee, please visit our Hall Reps web page.

Warden Service

The University's warden service forms a key part of the support that is available to students living in our accommodation. The wardens are all full-time members of staff at the University, and provide out-of-hours on-call assistance, to support the work of the residence staff and RAs. The wardens also conduct investigations into incidents in accommodation, under the University's Student Code of Behaviour PDF icon .

RA Open Day
RA Group