Contact and feedback
Your voice has
We are always looking for feedback from our customers to help improve our services and the products we provide. Visit the Your voice has... catering pages to see the changes we have made as a direct result of feedback from our customers.
Customer feedback and complaints procedure
We have a set of customer service standards that we aim to live up to every day.
We always like to hear from our customers and value your feedback. If you would like to contact us, please email. If you feel that your experience with Taste NTU has fallen below your expectations and you'd like to make a complaint, please get in touch with us, and take a look at our complaints procedure .
Customer satisfaction survey
Thank you for all your feedback through the survey. We are constantly listening to find out ways to improve our service, and it really has helped. Customer satisfaction survey results
We still want to hear from you so, please feed back any comments, suggestions or ways we can improve via email, and we will aim to respond to you within 48 hours or less.
Ivan Hopkins, Head of Hospitality and Catering
Claire Hopkins, Hospitality Manager
Paul Hobbs, Retail Catering Manager