Key publications

Library Essentials Guide  PDF icon

This succinct guide introduces our library services, information resources and IT resource rooms. We provide library and IT facilities on each of the University's three campuses.

Troubleshooting Guide for Accessing eResources PDF icon

This flowchart takes you through the basic steps required to access our eResources. It identifies some of the common problems that can prevent access to our online resources and suggests potential remedies.

eBooks: A Guide to NTU's eBook Packages PDF icon

This guide will help you to understand and use the key features of our different eBook packages.

LibQUAL Report 2015PDF icon

The LibQUAL survey is designed to measure library users perceptions of service quality, and identifies gaps between the desired, perceived and minimum service levels, using a scale of 1-9. NTU was one of 14 UK libraries to take part in the survey in 2015. This report summarises the results of the survey.

Information Resources Policy  PDF icon

The University library sources and makes available information resources to support the current teaching, learning and research needs of the University's students, researchers and staff. This policy sets out the principles by which we will secure optimum quality and accessibility for the University's information resources collection, and describes how the library will select, manage, store and make accessible the resources it holds.

Comments and Complaints Policy PDF icon

The Comments and Complaints Policy provides a formal process for making comments, raising concerns or initiating complaints about any aspect of the library's service.

Visitor Access Policy PDF icon

LLR's main function is to support the learning, teaching and research activities of the University. The Visitor Access Policy makes provision for members of the public to use LLR's services and facilities.