Contact us

There are a number of ways you can contact us to find out information, ask for help or to tell us what you think of our services.

In person

  • See us in person at the Information Desk in your library during full service hours.
  • Ask one of the roving members of staff for help as they tour the libraries and resource rooms.
  • Book an appointment with a member of of staff or a Student Mentor. We offer help to all students with information and research skills, study skills, academic writing, and maths and statistics.

Online

Chat to us online, no matter where you are. Look out for the chat buttons on the Library website. During term-time the chat service is available Monday - Friday 8.30 am - 8.30 pm, during vacations the service is available Monday – Friday 8.30 am – 5 pm. You can also email us.

Telephone

Telephone us on +44 (0)115 848 2175 - you can hear a recorded message detailing the current opening hours or speak to a member of staff (during full service hours).

Post

To contact us by post, please use the following address:

Boots Library
Nottingham Trent University
Goldsmith Street
Nottingham
NG1 5LS

For specific services, you can either contact the Information Desk in any of the ways listed above, who will refer you if necessary, or you can select from the following:

Inter-library loans (ILL) or Secure Electronic Delivery (SED)

For queries about specific loans or renewals, you can email us or telephone +44 (0)115 848 2889.

Postal loans

For queries about specific loans or renewals, you can email us or telephone +44 (0)115 848 2175.

Comments and complaints

If you want to comment about our services or make a complaint, tell us about it using the online feedback form.

 

 

 

 

people sat around a computer working
girl walking through library
Boots Library entrance