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Report a problem with your accommodation

If there's a problem with your accommodation you can request maintenance through your staffed reception, by email, phone or using our online form.

Non-staffed residences

Brackenhurst Campus or College Drive

Report maintenance for Brackenhurst Campus or College Drive by logging into the accommodation portal and selecting 'Maintenance' from the menu.

Staffed residences

You can report maintenance issues directly to your 24-hour staffed residence office or contact them at the details below:

Blenheim

Byron

Gill Street North

Gill Street South

Hampden

The Maltings

Meridian Court

New Hall

Norton Court

Peverell

Sandby

Simpsons

Emergency maintenance

Student Accommodation Services

City Campus Accommodation Office

City Campus accommodation and College Drive, Clifton.
  • +44 (0) 115 848 2894

Brackenhurst Campus Accommodation Office

  • +44 (0) 115 848 5270

Phone lines open:

  • Monday to Thursday, 9.30 am to 4 pm
  • Friday 9.30 am to 3.30 pm.

Out of hours

If you need to report emergency maintenance outside these hours, please contact campus security.

  • City Campus security: +44 (0) 115 848 2468
  • Clifton Campus security: +44 (0) 115 848 6600
  • Brackenhurst Campus security: +44 (0) 7786 112005
  • Last updated: 13/10/2023