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Student Services

Welcome to NTU online Student Services. This site contains key information about the wide range of services and support which are available to you throughout your time at NTU. Please explore these pages to find out what we can offer, ask us a question or to get in touch with staff who can help you.

For individual students requiring practical support who are impacted by race equality issues, please visit support, email or call +44 (0)115 848 6060) Monday to Thursday 8.30am to 5pm / Friday 8.30am to 4.30pm to access our support services.

Student Services Centres

Access information about our centres, service standards and where to find us.

Smartcard top-up

Add money to your card online to spend on campus.

Student wellbeing 

It's important to look after your health and wellbeing while studying at NTU. Find information and support on staying healthy during your studies.


Get help and information for your accommodation needs.

Is Student Support Services open?

Student Support Services might be physically closed, but you can still access our services by phone, email and online. We want to assure you that we’re here for you.

We are continuing to deliver our services remotely so although we can’t help you face to face in person we can still see or speak to you via technology.

Student policies and procedures

Here you will find key academic and contractual policies, procedures and regulations that apply to all students. These set out your rights and your responsibilities and it is important that you know where they are as you may need to use or refer to them during your time at university.