Need help?

Need help?

We want your studies to be as enjoyable and successful as possible - that is why we provide information, support and advice on a wide range of issues that we know are important to our students. If you cannot find the information you are looking for, or need further advice or support, please do not hesitate to contact us.

Quick links


How to access our services

You can find out about the Student Services available to you and how you can access them via phone or email. Alternatively you can find out more at one of our Student Services Centres.

Student Services video

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View our new Student Services introduction video to find out more about the range of services we have on offer to our students: dyslexia, disability (including autism), support for care leavers, health, international, financial, wellbeing services including mental health support and counselling. 

Not sure who to contact?

If you are not sure exactly who would be able to help, then you can ask your subject administrator, personal tutor or drop in to one of the Student Service Centres.

You can also also get in touch by:

  • Emailing Student Support
  • Or call us on +44 (0)115 848 6060 and leave a voicemail with your name, NTU ID number and telephone number for us to call you back.