Academic Appeals

Changes to the Regulations

The Academic Appeals regulations refer to the NTU Quality Handbook Section 17B: Academic Appeals Policy and Processes.

Please note that the regulations have been revised for the 2016-17 academic year. As some students will be undertaking referred work for modules taken during 2015-16, and some courses do not follow the pattern of the standard academic year (e.g. they may run from January to January), there will be a period of time where both sets of regulations are available on the web site. This is so that students are not disadvantaged.

Which regulations apply to me?


Year of Module and AssessmentWhich Regulations Apply?

Assessment is for a module taken during the 2015-16 academic year.

It may be an assessment for standard undergraduate courses which has been referred to the 2015-16 referral period (e.g. August 2016 to September 2016).

2015-16 RegulationsPDF icon

Assessment is for a module taken during the 2016-17 academic year.

This includes situations where a student is repeating a module (with or without attendance) during 2016-17.

2016-17 RegulationsPDF icon

If you have any queries about which set of regulations apply to your work, first contact your School Office. Staff in Schools may contact the Secretariat and Regulations Team in the Academic Registry.

Button - Submit an NEC or Appeal

PLEASE NOTE: there are strict timelines in which you can submit either an R4R or Academic Appeal. Please refer to the relevant set of regulations: Section 17B: Academic Appeals Policy and Process

For independent advice you can contact the Nottingham Trent Students' Union Information & Advice Service.

For additional support you can contact the University's Student Support Services. A wide range of services, including Health and Wellbeing support, is available to all students.

 

Academic Appeals Process FAQs

These FAQs are not the procedure and have no legal standing. It is important that you download and read the regulations here:

Section 17A: Notification of Extenuating Circumstances Policy and Process 2015-16PDF icon
Section 17A: Notification of Extenuating Circumstances Policy and Process 2016-17PDF icon

Section 17B: Academic Appeals Policy and Process 2015-16 Section 17B: Academic Appeals Policy and Process 2016-17PDF icon

I'm not happy with the result for my coursework / exam / assessment / module / course. What can I do?

Requests for Reconsideration (R4Rs)

Academic Appeals

R4Rs, Academic Appeals and Graduation

I'm not happy with the result for my coursework / exam / assessment / module / course. What can I do?

If you have some concerns with your result, please speak to your School in the first instance. The appropriate person to advise you may be your Course Leader, Module Leader, Personal Tutor or School Administrator.

If you remain unsatisfied after speaking to the appropriate person in your School, and you feel you meet one or more of the grounds, you may submit a Request for Reconsideration (R4R). An R4R allows you to appeal against the decision of a Board of Examiners. It is a formal request for your result to be reconsidered and comprises the first stage of the Academic Appeals Process.

Please note that you can submit an R4R only after the Board of Examiners have met and your results have been published.

If you remain unsatisfied after receiving the outcome of your R4R, and you feel you meet one or more of the grounds, then you may submit an Academic Appeal. An Academic Appeal allows you to appeal against the decision of the Reconsideration Panel or the Board of Examiners. It is the second and final stage of the Academic Appeals processes.

Separate arrangements exist for complaints about the learning experience. See the NTU Complaints Procedure for Students.

How and when can I submit an R4R?

You can submit a Request for Reconsideration (R4R) using the online Academic Appeals Portal. For guidance on using the portal, please download the Appeal Portal FAQs.

You will need to be clear on:

  • The grounds on which you are seeking reconsideration
  • The module(s) that are affected
  • The outcome you are seeking.

You will also need to provide appropriate evidence to support your R4R application.

Button - Submit an NEC or Appeal

What is appropriate evidence for my R4R?

Submission of your R4R or Academic Appeal application is not evidence in itself. You need to be able to substantiate your case with independent documentary evidence (i.e. something which is not your assertion alone). The evidence should normally be original (i.e. a doctor's note) and not a copy. If you have difficulty with this, then you should contact your School Administrator immediately.

On what grounds can I submit an R4R?

There are two grounds:

  • If you believe that there was a material error or irregularity in the assessment process, or one or more of the constituent parts which make up your final outcome are incorrect; or
  • If you have additional material information which could not have previously been made available through the NEC process or to the Board of Examiners.

Dissatisfaction with your result in an assessment, module, or final award is not grounds for submitting an R4R because it constitutes disagreement with academic judgement.

What is academic judgement?

The University defines academic judgement as "a judgement that is made about a matter where only the opinion of an academic expert will suffice. For example, a judgement about assessment or degree classification or a judgement about a decision where a student is required to repeat or take further assessment will usually be academic judgement, and a student cannot appeal simply because they believe they ought to have received a higher grade or mark" (Quality Handbook Section 17B, paragraph 2.6).

I need some advice about my R4R. Who can I contact?

For clarification on the R4R procedure please contact your School in the first instance. The appropriate person to advise you might be your Course Leader, Personal Tutor, or School Administrator.

For independent advice you can contact the Nottingham Trent Students' Union Information & Advice Service.

For additional support you can contact the University's Student Support Services. A wide range of services, including Health and Wellbeing support, is available to all students.

I submitted an R4R. What happens next?

The Reconsideration Panel (RP) will review your Request for Reconsideration. Your application may be either substantiated or unsubstantiated.

It may be unsubstantiated and rejected for various reasons including, for example, if your application was submitted out of time; if your application was not made on one of the permitted grounds; or if you have not provided appropriate evidence to support your application.

Please note: Where an R4R or Academic Appeal is substantiated and upheld, it is not the policy of the University to adjust marks, grades or degree classifications, but to provide circumstances in which a student can demonstrate their academic ability unhindered.

I'm not satisfied with the outcome of my R4R. What can I do?

If you are not satisfied with the outcome of the R4R, and you feel you meet one or more of the requirements, then you may submit an Academic Appeal. An Academic Appeal allows you to appeal against the decision of the Reconsideration Panel or the Board of Examiners. It comprises the second and final stage of the Academic Appeals Procedures.

Please note that you can submit an Academic Appeal only after you have completed the R4R stage of the process. This means that you have received an R4R outcome letter from the Reconsideration Panel or the Board of Examiners, whichever is the most recent.

Separate arrangements exist for complaints about the learning experience. See the NTU Complaints Procedure for Students.

ACADEMIC APPEALS

How and when can I submit an Academic Appeal?

You can submit an Academic Appeal using the online Academic Appeals Portal. For guidance on using the portal, please download the Appeal Portal FAQs.

You will need to be clear on:

  • The grounds on which you are appealing
  • The module(s) which are affected
  • The outcome you are seeking.

You will also need to provide appropriate evidence to support your Academic Appeal application.

Button - Submit an NEC or Appeal

On what grounds can I submit an Academic Appeal?

There are two grounds on which you can do this:

  • If you believe that the University failed materially to follow its own procedures in an earlier stage of the process; or
  • If you have material new information which you could not have previously made available for consideration through the NEC process, to the Board of Examiners, or to the Reconsideration Panel.

Dissatisfaction with your result in an assessment, module, or final award is not grounds for submitting an Academic Appeal because it constitutes disagreement with academic judgement.

What is appropriate evidence for my Academic Appeal?

Submission of your R4R or Academic Appeal application is not evidence in itself.

You need to be able to substantiate your case with independent documentary evidence (i.e. something which is not your assertion alone). The evidence should normally be original (i.e. a doctor's note) and not a copy. You will need to scan your evidence so that you can upload it to the Appeals Portal. However, you should ensure that you retain the original document in case we ask to see it.

If you have difficulty with this, then you should immediately contact your School Administrator regarding an R4R or the Academic Registry regarding an Academic Appeal.

I need some advice about my Academic Appeal. Who can I contact?

For clarification on the Academic Appeals procedure please first contact your School. The appropriate person to advise you might be your Course Leader, Personal Tutor, or School Administrator.

For queries about the Academic Appeals Procedures, including the Appeals Portal, you can email the Secretariat and Regulations Team.

I submitted an Academic Appeal. What happens next?

Your application will be investigated by the Academic Registrar (previously the Head of the Academic Office) or their nominee in the Academic Registry (previously the Academic Office). The Academic Registry is a central department in the University which operates independently of your School.

During the investigation, we may contact you if we need further information from you. Please note that your appeal will be on hold until we receive a response from you.

What are the possible outcomes of an Academic Appeal?

Your application may be upheld, partially upheld, or rejected. In exceptional cases it may be referred to an Appeal Hearing.

If your Academic Appeal is upheld or partially upheld it may be referred to the Board of Examiners to review. Please note that an upheld appeal does not guarantee that your mark will change, or that the outcome of a BoE will change. It is not University policy to adjust results where an appeal is upheld, but to give you a chance to perform to the best of your academic abilities.

Your Academic Appeal may be rejected for various reasons: if it was submitted out of time; if it was not made on one of the permitted grounds; or if you have not provided appropriate evidence to support it. This is not an exhaustive list.

I'm not satisfied with the outcome of my Academic Appeal. What can I do?

You have no further right of appeal within the University but you may be able to take your case to the Office of the Independent Adjudicator for Higher Education (OIA). The OIA is an independent body that reviews university appeals and complaints.

You must apply to the OIA within 12 months of the date of your Completion of Procedures Letter. There is no cost to NTU students for submitting an application, but you should check to see if your case is eligible under the OIA's Rules.

REQUESTS FOR RECONSIDERATION, ACADEMIC APPEALS AND GRADUATION

What happens if I have been invited to graduation but I have an R4R or Academic Appeal in progress?

We recommend that you do not attend the ceremony if you have an R4R or Academic Appeal in progress. If you do attend the ceremony and accept your graduation certificate while your R4R or Academic Appeal is under consideration, you will lose your right of appeal and your R4R or Academic Appeal will be closed.